Get help (support bundle)
July 12, 2026 · View on GitHub
ovos-support collects logs and configuration into a bundle you can share
when asking for help:
ovos-support
!!! warning "Read before you upload" Today the bundle is uploaded to a public paste service and is not yet redacted — it can contain your Wi-Fi network names, configuration and log contents. Review what you share. Hardening (redaction of secrets + explicit consent prompt + local-only mode) is tracked in #131.
What helps a bug report
- The build manifest:
/opt/ovos/build-manifest.json— identifies your exact image and package pins. - The failing service's log:
journalctl --user -u ovos-skills -e(orovos-listener,ovos-audio…). - What you said, what you expected, what happened.
Where to ask
- OVOS Matrix/Discord community
- raspOVOS issues for image bugs (build failures, services not starting, hardware detection).