README.md

December 22, 2025 · View on GitHub

Serendipity

Serendipity 3.0

Serendipity is an open-source Customer Engagement Platform.
You can use it to transform your organisation by connecting your customers, products, people and operations.

OpenID Connect is used for authentication and OAuth 2.0 for authorisation.

TLS is used to encrypt data in transit and AES to encrypt data at rest.

Built using Angular v20, Angular Material (M3) v20.2.1 and
Spring Boot v4.0.1, Spring Cloud 25.0.1 and Java 25.

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❯ Architecture

Serendipity is composed of the following components:

❯ Getting Started

Follow the steps in the Quick Start Guide.

❯ Documentation

❯ Resources

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❯ Screen Shots

Home (Welcome) Page

Navigation Bar

Command Bar

Sidenav

Customer Engagement

Accounts

Contacts

Contacts - Mobile

Contact

Contact Wizard (New Contact)

Activities (My Work Items)

Workflow (BPMN), Decision Management (DMN) and Case Management (CMMN)

New Work Item

Tasks - Task Tab

Tasks - History Tab

Interactive Maps