PagerDuty Incidents

Shows the latest Incidents that are still open from PagerDuty.

Useful to glance and quickly keep an eye on the latest incidents.

Preview

How to use

Generate a User Token REST API Key. You can do that from by visiting your Profile -> User Settings.

Make the token available as an environmental variable, called PAGERDUTY_TOKEN, or if you just want to test it out replace the ${PAGERDUTY_TOKEN} in the code.

Then copy-paste this code and add it to your Glance configuration:

- type: custom-api
  title: PagerDuty Incidents
  cache: 5m
  url: https://api.pagerduty.com/incidents?limit=10&statuses[]=triggered&statuses[]=acknowledged&sort_by=urgency,created_at
  headers:
    Authorization: Token token=${PAGERDUTY_TOKEN}
    Accept: application/json
  template: |
    <ul class="list list-gap-14 collapsible-container" data-collapse-after="5">
    {{ range.JSON.Array "incidents" }}
      <li>
          <a href="{{ .String "html_url" }}" class="size-title-dynamic {{ if ne (.String "status") "acknowledged" }}color-primary-if-not-visited{{ else }}negative-color{{ end }}" target="_blank" rel="noreferrer">
            {{ .String "title" }}
          </a>
          <ul class="list-horizontal-text flex-nowrap">
            <li class="min-width-0" {{ .String "created_at" | parseTime "rfc3339" | toRelativeTime }}></li>
            <li class="min-width-0">{{ .String "urgency" }}</li>
            <li class="min-width-0">{{ .String "type" }}</li>
            <li class="min-width-0"><a class="visited-indicator text-truncate block" target="_blank" rel="noreferrer" href="{{ .String "first_trigger_log_entry.html_url" }}">Open Trigger</a></li>
          </ul>
      </li>
    {{ end }}
    </ul>

It is possible to customize the incidents to show by editing the filters, sorting and by modifying the URL. For example you can add teams_ids[]=... to the URL query to filter incidents to a specific team; you can also add date_range=all, to show more incidents, and not just the ones from last month (default API settings).

You can read more about the PagerDuty Incidents API in the documentation here. Have fun with it! :~)