Telemetry

SlackONOS includes optional, privacy-focused telemetry to help track basic usage statistics.

Analytics Platform

Telemetry uses PostHog, an open-source product analytics platform with:

• Privacy-focused: GDPR/CCPA compliant
• Self-hostable: Can run your own instance
• Anonymous tracking: No PII collected
• Rich analytics: Unique users, trends, breakdowns

What's Collected

When enabled, the following anonymous data is sent:

All Events

• Instance ID: Random UUID generated on first boot and persisted in config/config.json (anonymous, stable identifier) - used as distinctId
• OS Platform: e.g., linux, darwin, win32
• OS Release: Kernel version
• Node Version: e.g., v22.21.1

Event: startup

Sent when the application starts.

• App Version: From package.json
• Release Version: Git tag or commit SHA

Event: heartbeat

Sent every 24 hours while running.

• App Version: Current version
• Release Version: Current release
• Uptime Hours: Hours since startup
• Uptime Days: Days since startup

Event: shutdown

Sent on graceful shutdown (SIGINT/SIGTERM).

• App Version: Current version
• Release Version: Current release
• Total Runtime Hours: Total hours before shutdown
• Total Runtime Days: Total days before shutdown

Automatic PostHog Properties

PostHog automatically enriches events with:

• Timestamp
• User agent

No personally identifiable information (PII) is collected. No IP addresses are stored, and no usernames, Slack/Discord data, or music preferences are transmitted.

Privacy & Compliance

• No cookies or tracking scripts (server-side only)
• Anonymous instance IDs (random UUID, persisted in config)
• No user behavior tracking (only system events)
• Fail-silent (errors never crash the app)
• Batched events (PostHog SDK handles buffering and retry)

Compatible with GDPR, CCPA, and other privacy regulations.

Configuration

API Key

Default API key is included, but you can use your own PostHog instance:

Via config file (config/config.json):

{
  "telemetryApiKey": "phc_YOUR_PROJECT_API_KEY"
}

Via environment variable:

TELEMETRY_API_KEY=phc_YOUR_PROJECT_API_KEY

Disabling Telemetry

Telemetry is enabled by default but can be easily disabled.

Via admin command (easiest):

setconfig telemetryEnabled false

Via environment variable:

TELEMETRY_ENABLED=false npm start

Via config file: Edit config/config.json and add:

{
  "telemetryEnabled": false
}

No data will be sent when disabled.

Technical Implementation

Dependencies

• posthog-node: Official PostHog Node.js SDK

Event Flow

1. Application starts → trackStartup() called
2. PostHog SDK batches event and sends asynchronously
3. Every 24 hours → trackHeartbeat() called
4. On shutdown → trackShutdown() + shutdown() to flush pending events

Graceful Shutdown

The telemetry module ensures events are flushed before exit:

await telemetry.trackShutdown(version, release);
await telemetry.shutdown(); // Flush pending events

This prevents data loss during container restarts or deployments.