NegativeFeedback

Example Usage

import { NegativeFeedback } from "@inkeep/inkeep-analytics/models/components";

let value: NegativeFeedback = {
  id: "<id>",
  type: "negative",
  messageId: "<id>",
  createdAt: "1709249396560",
  updatedAt: "1735667605681",
  userProperties: {
    identificationType: "COOKIED",
  },
  conversation: {
    id: "<id>",
    externalId: "<id>",
    externalUrl: "https://rotating-vicinity.name",
    type: "support_copilot",
    supportTicketConversationId: "<id>",
    createdAt: "1732705915746",
    updatedAt: "1735674770384",
    projectId: null,
    integrationId: "<id>",
    visibility: "public",
    messages: [
      {
        id: "<id>",
        type: "support_copilot",
        externalId: "<id>",
        externalUrl: "https://emotional-circumference.org",
        conversationId: "<id>",
        createdAt: "1734941336698",
        updatedAt: "1735668930778",
        role: "<value>",
        content: "<value>",
        userProperties: {
          identificationType: "COOKIED",
        },
      },
    ],
  },
  message: {
    id: "<id>",
    type: "support_copilot",
    externalId: "<id>",
    externalUrl: "https://tinted-skeleton.biz",
    conversationId: "<id>",
    createdAt: "1735523494342",
    updatedAt: "1735629309827",
    role: "<value>",
    content: "<value>",
  },
};

Fields

Field	Type	Required	Description
id	string	:heavy_check_mark:	N/A
type	components.GetAllFeedbackResponseNegativeFeedbackType	:heavy_check_mark:	N/A
messageId	string	:heavy_check_mark:	N/A
createdAt	string	:heavy_check_mark:	N/A
updatedAt	string	:heavy_check_mark:	N/A
reasons	components.GetAllFeedbackResponseReasons[]	:heavy_minus_sign:	N/A
details	string	:heavy_minus_sign:	N/A
properties	Record<string, any>	:heavy_minus_sign:	A customizable collection of custom properties or attributes.
userProperties	components.GetAllFeedbackResponseNegativeFeedbackUserProperties	:heavy_minus_sign:	A customizable collection of custom properties or attributes. Some properties have first class support for the Inkeep Portal or Widget and are noted in the description.
sources	components.GetAllFeedbackResponseSources[]	:heavy_minus_sign:	N/A
conversation	components.Conversation	:heavy_check_mark:	N/A
message	components.Message	:heavy_check_mark:	N/A