KPI examples for ecommerce

May 19, 2021 ยท View on GitHub

KPI examples for ecommerce, online shopping, internet sales, and so forth:

  • Shopping Cart Abandonment Rate

  • Average Order Value (AOV)

  • Gross Profit Margin

  • Percent of Returning Customers

  • Customer Acquisition Cost (CAC)

  • Customer Lifetime Value (CLV)

  • Customer Retention Rate (CRR)

  • Revenue by Traffic Source

  • Revenue from Returning Customers

  • Refund and Return rates

  • Website Traffic

  • Conversion Rate