Escalation and Governance
March 6, 2026 · View on GitHub
🧭 Quick Return to Map
You are in a sub-page of Governance.
To reorient, go back here:
- Governance — policy enforcement and compliance controls
- WFGY Global Fix Map — main Emergency Room, 300+ structured fixes
- WFGY Problem Map 1.0 — 16 reproducible failure modes
Think of this page as a desk within a ward.
If you need the full triage and all prescriptions, return to the Emergency Room lobby.
This page defines how AI incidents and unresolved failures should be escalated, and how governance boards enforce compliance, accountability, and structural fixes.
It ensures that no bug or bias can stay hidden, and that every systemic failure is linked back to a permanent WFGY solution.
When to use this page
- Incident or bug repeats despite local fixes.
- Users escalate “model is unsafe / biased / opaque” issues.
- Regulatory or audit deadlines require traceability.
- Stakeholders demand oversight board review.
Acceptance targets
- All escalations include ΔS, λ, and traceability logs.
- Time to escalation ≤ 48h from repeated failure.
- Governance board review within 7 days.
- Root cause mapped to permanent fix in Problem Map.
- Closure requires reproducible test verifying stability.
Escalation workflow
-
Detection
Incident flagged by eval probes, logs, or user complaint. -
Triage
Confirm reproducibility with ΔS(question,retrieved) and λ stability check.
If non-reproducible, open debug-playbook.md. -
Escalation trigger
- Failure repeats after fix attempt.
- Bias, hallucination, or data misuse with risk impact.
- Structural bug outside local operator scope.
-
Governance board review
- Present logs, traces, ΔS, λ, and evaluation reports.
- Link failure mode to WFGY Problem Map module.
- Decide on structural remediation and policy changes.
-
Closure
- Verify with reproducible test case.
- Publish fix log with reference to Problem Map.
- Update governance registry.
Typical escalation cases → exact fixes
| Case | Likely cause | Open this |
|---|---|---|
| Repeated hallucination despite retraining | pipeline missing retrieval traceability | retrieval-traceability.md, data-contracts.md |
| Bias flagged in production | missing bias mitigation and eval probes | ethics_and_bias_mitigation.md |
| Provider-specific failure repeated | orchestration mismatch | LLM Providers README |
| Compliance violation | misaligned storage or logging gaps | audit_and_logging.md, regulatory_alignment.md |
| Escalation without evidence | missing ΔS/λ logs | eval_playbook.md |
Governance registry minimum contents
- Incident ID and category
- ΔS logs, λ trajectory, coverage %
- Root cause classification → Problem Map link
- Assigned governance reviewer
- Resolution summary
- Verification test logs
Copy-paste escalation template
Escalation Report
Incident ID: [auto-generated]
Date: [YYYY-MM-DD]
Source: [User / Eval probe / Regulator]
Symptom:
- description (1 line)
Evidence:
- ΔS(question,retrieved)=...
- λ trajectory across paraphrases
- citations / snippet IDs
Mapped Fix:
- WFGY Problem Map page: [link]
Escalation Path:
- detection → triage → governance review → closure
🔗 Quick-Start Downloads (60 sec)
| Tool | Link | 3-Step Setup |
|---|---|---|
| WFGY 1.0 PDF | Engine Paper | 1️⃣ Download · 2️⃣ Upload to your LLM · 3️⃣ Ask “Answer using WFGY + <your question>” |
| TXT OS (plain-text OS) | TXTOS.txt | 1️⃣ Download · 2️⃣ Paste into any LLM chat · 3️⃣ Type “hello world” — OS boots instantly |
Explore More
| Layer | Page | What it’s for |
|---|---|---|
| ⭐ Proof | WFGY Recognition Map | External citations, integrations, and ecosystem proof |
| ⚙️ Engine | WFGY 1.0 | Original PDF tension engine and early logic sketch (legacy reference) |
| ⚙️ Engine | WFGY 2.0 | Production tension kernel for RAG and agent systems |
| ⚙️ Engine | WFGY 3.0 | TXT based Singularity tension engine (131 S class set) |
| 🗺️ Map | Problem Map 1.0 | Flagship 16 problem RAG failure taxonomy and fix map |
| 🗺️ Map | Problem Map 2.0 | Global Debug Card for RAG and agent pipeline diagnosis |
| 🗺️ Map | Problem Map 3.0 | Global AI troubleshooting atlas and failure pattern map |
| 🧰 App | TXT OS | .txt semantic OS with fast bootstrap |
| 🧰 App | Blah Blah Blah | Abstract and paradox Q&A built on TXT OS |
| 🧰 App | Blur Blur Blur | Text to image generation with semantic control |
| 🏡 Onboarding | Starter Village | Guided entry point for new users |
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