Personas

In order to abstract away from specific use cases and implementation details, we will use terms from the story of Glen and Larry’s Ice Cream Company.

Each persona describes those involved in the ice cream supply chain, and has a relevant parallel relating to OCI and the surrounding software ecosystem.

In this document, we aim to characterize which persona(s) this working group is designing around.

Which persona are we designing around?

From the list of below, we are primarily designing to improve the function of (3) The Refrigerated Truck Driver.

This working group is equivalent to the strategy team within the logitisics arm of Glen and Larry's.

How do we improve our capabilities and efficiency as ice cream travels between the factory conveyor belt to the shelves of the bodega?

What new technology can we introduce to enhance this process? How can we do so in a way that will be embraced by both factories and bodegas with minimal effort?

How do we ensure business continues to operate smoothly if not everyone adopts our new process on day 1?

List of personas

1. The Dairy Farmer 🐮

The people who provide the raw ingredients used to make the ice cream

Real-world parallel:

• Open source project maintainers

2. The Ice Cream Factory Worker 🏭

The people who produce the ice cream and are responsible for its contents

Real-world parallel:

• Development teams building custom software components

3. The Refrigerated Truck Driver 🚚

The people responsible for safely delivering ice cream from the factory to the purchaser

Real-world parallel:

• Hosted OCI registry vendors

4. The Bodega Owner 🏪

The people who receive the ice cream from the truck driver and place it on their shelves

Real-world parallel:

• Production environments
• Kubernetes admission controllers

5. The Ice Cream Lover 😍

The people who actually purchase and consume the ice cream

Real-world parallel:

• End-users of the software product

6. The Health Inspector 🕵️‍♀️

The people who make sure that the ice cream is safe to eat at various stages in the process

Real-world parallel:

• Security teams
• Auditors