dsh-ringcentral

August 24, 2026 · View on GitHub

RingCentral Team Messaging IM channel plugin for deepseek-harness (dsh). It turns a RingCentral Bot Add-in into a first-class frontend for a dsh agent: inbound posts from RingCentral chats drive the agent loop, and assistant replies flow back as threaded RingCentral posts.

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Architecture

RingCentral user ──▶ WebSocket (PostAdded) ──▶ im-ringcentral ──▶ ctx.agents ──▶ dsh agent loop ──▶ LLM
                                                │                                     │
                                                └── admission / session / event ◀────┘
                                                     (assistant reply ──▶ RingCentral post, threaded)

The plugin is a pure Cordis plugin following the dsh "Plugins, not loop changes" principle. It speaks the RingCentral Team Messaging v1 REST API + WebSocket subscription stream directly (no external SDK) and reuses the host dsh services for agents, sessions, models, compaction, and tool presentation.

Install

1. Via dsh plugin manager

# install into a profile
npx @deepseek-ai/dsh plugin --profile ringcentral add dsh-ringcentral

# start
export RC_BOT_TOKEN="your-bot-jwt"
export DEEPSEEK_API_KEY="your-deepseek-key"
npx @deepseek-ai/dsh --profile ringcentral

Or run the bundled installer: sh install.sh.

2. Local path

cd /path/to/dsh-ringcentral
pnpm install && pnpm build
npx @deepseek-ai/dsh plugin --profile ringcentral add /path/to/dsh-ringcentral
export RC_BOT_TOKEN="your-bot-jwt"
npx @deepseek-ai/dsh --profile ringcentral

3. --patch development mode

The --patch overlay loads the plugin from a local absolute path without installing it into a profile. Generate the machine-local patch first, then boot:

cd /path/to/dsh-ringcentral
pnpm install && pnpm build        # dist entry (npx dsh cannot resolve .js -> .ts)
node scripts/gen-dev-patch.mjs    # writes cordis.local.yml with the real path
export RC_BOT_TOKEN="your-bot-jwt"
npx @deepseek-ai/dsh web --patch ./cordis.local.yml

Use pnpm dev (tsc --watch) while iterating: the loader hot-reloads the plugin whenever dist/ changes. Pointing the patch at src/index.ts only works inside a deepseek-harness source tree (pnpm dsh), not with the npx-installed package.

RingCentral bot setup

  1. Sign in at https://developers.ringcentral.com/.
  2. Create an app with the Bot platform type.
  3. Grant at least: TeamMessaging, ReadAccounts, WebSocketsSubscription.
  4. Install or publish the bot to your RingCentral account.
  5. Copy the bot JWT and use it as RC_BOT_TOKEN.

Optional owner credentials (JWT REST API app for your own account, with TeamMessaging + WebSocketsSubscription + ReadMessages) give ringcentral_get_recent_messages owner read fallback and outbound owner fallback. The history tool always reads through the bot client (RC_BOT_TOKEN) first; without owner credentials it uses only the bot client (chats the bot is a member of).

Configuration

Config follows dsh practice: the cordis config tree is the single source (profile cordis.patch.yml / cordis.yml), with Schema defaults applied automatically. Secrets (RC_BOT_TOKEN, RC_USER_CLIENT_ID, RC_USER_CLIENT_SECRET, RC_USER_JWT_TOKEN) resolve through the host credentials domain — an explicit config value wins, then environment → managed $DSH_HOME/.credentials.yaml → project/user .env, with the plain process environment as the final fallback. RC_SERVER_URL works the other way for operational overrides (e.g. sandbox): the environment value wins over the configured/default server. Secrets are never persisted into profile YAML. To drive any other setting from an environment variable, use the cordis loader's !!js tag (double bang — a single !js is not evaluated), e.g. access.groupMode: !!js process.env.RC_GROUP_MODE ?? 'open'.

The access-control block mirrors @tencent-connect/dsh-qqbot exactly (QQ's c2c surface is dm here). RingCentral's three non-DM chat types (Team / Everyone / Group) are all governed by the group surface.

ConfigTypeDefaultDescription
botTokenstringrequiredBot static JWT (env: RC_BOT_TOKEN)
ownerCredentials.clientId / clientSecret / jwtstring-Owner JWT (env: RC_USER_*)
serverstringhttps://platform.ringcentral.comAPI server (env: RC_SERVER_URL)
access.dmModeenumopenDM handling: disabled, allowlist, open
access.dmAllowstring[][]Person ids allowed in DMs; empty or ["*"] = allow all
access.groupModeenumopenGroup handling: disabled, allowlist, open
access.groupAllowstring[][]Chat ids allowed in groups; empty or ["*"] = allow all
requireMentionbooleantrueRequire @-mention in group chats
groupPromptstring-Extra system prompt for group chats
directPromptstring-Extra system prompt for DMs
processingPlaceholder.enabledbooleanfalsePost 👀 while the agent works (texts/delay are fixed)
historyMessageLimitnumber250Default record count for the history tool
homeChannelstring-Fallback target for the history tool
textChunkLimitnumber4000Max chars per outgoing post
provider / modelstringhost defaultLLM route (fallback chain: per-peer prefs → config → host agentDefaultModel)
presetstring-Agent preset id
cwdstringprocess.cwd()Agent working directory
sessionIdleTimeoutnumber1800000Idle session eviction (ms)
showToolResultsbooleanfalseShow successful tool results (errors always show)
debugbooleanfalseDebug logging (includes inbound message logs)

Every row except the secret entries is editable from the Web GUI card described below.

Web GUI configuration

Installed into a web profile (dsh plugin --profile web add dsh-ringcentral), the plugin registers a settings namespace and a configuration card under Settings → Plugins → Plugin configuration. The card:

  • edits every non-secret entry of the table above; saves apply to the next inbound IM message (no restart), and a per-field Reset returns a value to the composed profile layer;
  • renders the four secrets (RC_BOT_TOKEN, RC_USER_*) as write-only controls: it reports only whether each is configured and writes through the settings domain (fallback to the host credentials domain where reachable); secret values are never sent back to the page. Credential changes apply live: within ~1s the plugin rebuilds its REST clients and reconnects the websocket with the new token — no restart, and the per-peer session context survives rotation (the account key derives from the stable bot identity).

Without a settings service (a bare custom cordis.yml), the card simply does not mount and the plugin behaves exactly as before.

Commands

CommandDescription
/new (/reset, /clear)Start a new session (clear context)
/compactCompress session history (summary replaces old records)
/modelShow or switch the model
/stopAbort the current generation
/rc-pingConnectivity test
/rc-versionPlugin version
/rc-statusCurrent session status
/rc-helpList all commands

Session routing

sessionKey: ringcentral:<accountScopeKey>:<scope>:<peerId> where scope is direct (peer = person id), group (peer = Group DM chat id), or channel (peer = Team/Everyone chat id), and accountScopeKey is a SHA-256 fingerprint of server + bot token. The SessionId is derived deterministically (SHA-256), so the same user/chat always routes to the same session and survives restarts. Resolution order: in-process reuse → persisted resume → fresh create.

Agent questions (ask_user)

When the agent calls ask_user_question, the plugin renders the question into the chat (thread-anchored) and waits for the user to reply in the same session:

  • Reply with an option number or label to select a choice (multi_select accepts "1, 3"), or type a free-text answer.
  • Multi-question asks are answered one question at a time.
  • Answers resolve the pending question and are not appended to session history (same semantics as the web GUI).
  • Waiting times out after 10 minutes (the ask is cancelled with a notice).

Note: the provider registers on the userQuestions service seam. In a web profile the GUI provider takes precedence — questions then appear in the web UI, not in RingCentral. Use a dedicated profile for IM-only operation.

Design principles

  • Pure Cordis plugin — follows dsh "Plugins, not loop changes".
  • Declarative depsinject = ['agents']; tools/compaction/presets are optional seams.
  • Session isolation — one agent per RingCentral peer.
  • Mini-Markdown outbound — replies are converted to RingCentral Mini-Markdown and chunked.
  • Threading — replies always anchor on the triggering post (threadId preferred), with owner fallback and unthreaded retry.
  • Idle eviction — inactive agents are disposed automatically.
  • Defensive degradation — missing tools/presets/owner credentials never crash the plugin.

Not in v1 (planned follow-ups)

  • Adaptive Card / note / calendar / task artifact tools
  • Cron and out-of-process notification sender
  • Multi-account support
  • Native streaming (RingCentral has no stream API; the processing placeholder is the typing affordance)

Local development

pnpm install
pnpm build          # or: pnpm dev (watch)
pnpm test
pnpm typecheck

# run against the npx-installed dsh
export RC_BOT_TOKEN="xxx"
node scripts/gen-dev-patch.mjs
npx @deepseek-ai/dsh web --patch ./cordis.local.yml

scripts/gen-dev-patch.mjs emits the gitignored cordis.local.yml directly, with the entry resolved to an absolute path on the machine (default dist/index.js; pass src/index.ts to point at the TypeScript entry).

Test coverage map

pnpm test runs 143 cases across 17 files. No network is touched — clients, websockets, and harness services are stubbed.

FileCovers
tests/accounts.test.tsSecret resolution precedence, schema-default fallbacks, legacy __FROM_ENV__ compat, numeric clamping
tests/account-scope-key.test.tsStable-identity account key: rotation keeps session keys; token-fingerprint fallback
tests/credentials.test.tsresolveSecret chain (service → env → managed file), inject handle, file parser, file watcher
tests/settings-merge.test.tsLive config merge into runtime/account copies, secret-field exemption, server/placeholder branches
tests/settings-redact.test.tsrole('secret') wire redaction and its sidecar
tests/monitor.test.tsWS frame extraction, post filtering (own echoes, answer markers), websocket URL building
tests/rotation-scheduler.test.tsDebounce coalescing, single-flight, dispose (extracted module, fake timers)
tests/gateway-rotation.test.tsFake-harness integration: rotate() rebuilds clients, re-registers the history tool, reconnects the websocket; no-op on same token; fail-safe on missing token
tests/session-manager.test.tsDeterministic session ids, per-scope isolation, setAccountKey re-derivation
tests/inbound.test.tsAdmission (dm/group allowlists), mention gating, prompt injection, command routing
tests/outbound.test.tsReply chunking, showToolResults gating, placeholder lifecycle
tests/history-tool.test.tsReader precedence (bot → owner), record clamping, target resolution
tests/threading.test.tsThread-participation tracking and follow-up classification
tests/targets.test.tsReply-target resolution and thread anchoring
tests/markdown.test.tsMini-Markdown conversion
tests/user-questions.test.tsIM answer surface for agent questions
tests/debug-log.test.tsOn-disk debug log format and gating

Troubleshooting

SymptomLikely causeFix
Plugin not startingRC_BOT_TOKEN missingSet RC_BOT_TOKEN (env or $DSH_HOME/.credentials.yaml) or botToken in config
Debug log shows [cred] … service=absentIn desktop-style deployments, bundle-row plugins cannot read host services via ctx.get (isolate scoping)Not an error: 0.3.15+ ships a file fallback and 0.3.17 an inject-based path — see docs/credentials-service-unreachable.md
Bot never replies in a group chataccess.groupMode: disabled, not allowlisted, or no mentionCheck access.groupMode / access.groupAllow and @-mention the bot
DM ignoredaccess.dmMode: disabled or sender not in access.dmAllowCheck access.dmMode / access.dmAllow
History tool returns nothingChat not visible to bot or ownerReads try the bot first, then the owner; pass a bare chat id or channel:<chatId> and make sure one client is a member
Agent question not answered from RingCentralWeb GUI provider registered (web profile)Questions go to the web UI; use a dedicated profile or answer in the web UI

License

MIT