Proactive failure notification (Concept)

Description

Set proactive failure notifications to identify critical issues and act on problems before they arise.

Tags

process, capability

Documentation

Proactive failure notification is the practice of generating notifications when monitored values approach known failure thresholds, and not waiting for the system to alert you it has already failed — or worse, to find out from customers that your application or service is down. Using this approach, you can identify and potentially resolve issues before they become serious or start to impact your users. The 2014 DevOps Research and Assessment (DORA) research showed that proactive monitoring is a significant predictor of software delivery performance. According to DORA research, teams that use proactive notification can diagnose and solve problems quickly. When failures are instead primarily reported by a source external to the operations team, such as by the network operations center (NOC) — or worse, by customers — rather than internal monitoring, performance suffers.

Other Relations

From	Name	To	Description
Proactive failure notification	enables	Fast Feedback

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